DHA Office Navigation
We help you prepare everything before you walk through the DHA door.
How GDSA Can Help
Practical help with Home Affairs queues, document requirements, and the appointment system so you are not turned away. Our community team provides direct guidance, document preparation support, and referrals to specialist partners. We walk with you through each step of the process.
Step-by-Step Process
- 1
Identify the correct DHA office for your application type
- 2
Book an appointment online (for applicable services) or arrive early
- 3
Prepare ALL required documents before your visit
- 4
Bring original documents AND certified copies
- 5
Know exactly which counter/section handles your matter
- 6
Keep all receipts, reference numbers, and DHA-issued documents
Frequently Asked Questions
Which DHA offices serve Gauteng migrants?
Key offices include: Crown Mines (Johannesburg Refugee Reception Office), Marabastad (Pretoria), and various branch offices. GDSA will advise on the correct office for your specific matter.
What should I do if DHA refuses to accept my application?
Document the refusal. Note the officer's name, date, and reason. Contact GDSA or Lawyers for Human Rights (LHR) immediately. You have legal rights.
Documents You'll Need
- All original documents (passport, permits, IDs)
- Certified copies of all documents
- Relevant application forms (pre-completed)
- Proof of residence
- Payment for applicable fees